Privacy Policy

1. Introduction

This Privacy Policy describes how Remis ("we", "us", or "our") collects, uses, and shares information about you when you use our project and purchase order management platform ("Service"). We are committed to protecting your privacy and handling your data with transparency.

2. Information We Collect

2.1 Information You Provide

• Account Information: Email address, full name, display name, password
• Profile Information: Member type/specialty, bio, timezone preferences
• Payment Information: Payment method preference, Wise email, preferred currency
• Project Data: Work submissions, deliverables, communications

2.2 Information from Third Parties

• Discord: Discord user ID, username, avatar (when you link your account)
• GitHub: GitHub username (if you choose to link your account)

2.3 Automatically Collected Information

• IP address (for rate limiting and security)
• Browser type and version
• Timezone (detected automatically for convenience)
• Access times and dates

3. How We Use Your Information

We use collected information to:

• Provide, maintain, and improve the Service
• Process purchase orders and facilitate payments
• Manage project assignments and team collaboration
• Send notifications about projects, deadlines, and payments
• Authenticate users and prevent unauthorized access
• Integrate with Discord for team communication and Linked Roles
• Comply with legal obligations

4. Information Sharing

We do not sell your personal information. We may share your information in these situations:

• With Team Members: Project-related information is visible to team administrators and assigned collaborators
• With Discord: Your linked role metadata (member type, NDA status) for Discord integration
• Service Providers: Third-party services that help us operate (hosting, payment processing)
• Legal Requirements: When required by law or to protect our rights

5. Data Security

We implement appropriate security measures to protect your information:

• Encrypted data transmission (HTTPS/TLS)
• Secure password hashing
• Multi-factor authentication support
• Rate limiting to prevent abuse
• Regular security audits

However, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security.

6. Data Retention

We retain your information for as long as your account is active or as needed to provide services. Project and payment records may be retained longer for legal and accounting purposes. You can request account deletion, but some data may be retained as required by law.

7. Your Rights

You have the right to:

• Access: Request a copy of your personal data
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your account and data
• Portability: Receive your data in a portable format
• Withdraw Consent: Unlink third-party accounts at any time

To exercise these rights, contact an administrator or use the settings in your dashboard.

8. Cookies and Tracking

We use essential cookies for authentication and session management. We do not use third-party tracking or advertising cookies. Your timezone may be detected and stored to display times in your local timezone.

9. Third-Party Services

The Service integrates with third-party services that have their own privacy policies:

• Supabase: Database and authentication services
• Discord: Team communication and account linking
• Payment Providers: Wise and banking services for payments

We encourage you to review the privacy policies of these services.

10. Children's Privacy

The Service is not intended for users under 18 years of age. We do not knowingly collect information from children. If you believe we have collected information from a child, please contact us immediately.

11. International Data Transfers

Your information may be transferred to and processed in countries other than your own. We ensure appropriate safeguards are in place for such transfers in accordance with applicable data protection laws.

12. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by updating the "Last updated" date and, for significant changes, through the Service or via email.

13. Contact Us

If you have questions about this Privacy Policy or our data practices, please contact us through the platform's support channels or reach out to an administrator.